Terms & Conditions

Terms & Conditions

Effective Date: April 25, 2026

1. Introduction and Acceptance of Terms

Welcome to GoPlugSmart. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the GoPlugSmart website located at https://goplugsmart.com ("Website"), and all associated services, features, and content (collectively, the "Platform").

GoPlugSmart is operated by GoPlugSmart Technologies Private Limited , a company registered in India with its principal place of business at Gwalior, Madhya Pradesh.

By accessing the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

2. Description of Services

2.1 Mobile Application Services

  • Real-time EV charging station locator
  • Charger information including connector types and power ratings
  • Smart trip planning with route optimization
  • Nearby amenities and charging support tools

2.2 Informational Services

  • EV charging blogs and educational content
  • Newsletter subscriptions and company updates

3. Eligibility and Account Registration

3.1 Eligibility

  • You must be at least 18 years old
  • You must have legal capacity under Indian law
  • You must not be prohibited from using the Platform

3.2 Account Registration

  • Provide accurate and updated account information
  • Maintain confidentiality of login credentials
  • Accept responsibility for account activity
  • Report unauthorized access immediately

4. Use of the Platform

4.1 Permitted Use

You may use the Platform solely for lawful, personal, and commercial purposes consistent with these Terms.

4.2 Prohibited Conduct

  • Unauthorized access to systems or databases
  • Reverse engineering or source-code extraction
  • Uploading malware or malicious scripts
  • Automated scraping or bot activity
  • Posting misleading or unlawful content
  • Bypassing security or authentication systems

5. Intellectual Property

All content, branding, designs, graphics, applications, and software associated with GoPlugSmart remain the exclusive property of GoPlugSmart Technologies Private Limited and are protected under applicable intellectual property laws.

6. Limitation of Liability

  • Loss of data, profits, or business opportunities
  • Vehicle damage from third-party infrastructure
  • Service interruptions or downtime
  • Inaccuracies in charging availability data

7. Indemnification

You agree to indemnify and hold harmless GoPlugSmart and its affiliates against claims, liabilities, damages, and expenses arising from misuse of the Platform or violation of these Terms.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by the laws of India.

8.2 Jurisdiction

Disputes shall fall under the jurisdiction of courts located in Gwalior, Madhya Pradesh.

9. Force Majeure

GoPlugSmart shall not be liable for delays or failures caused by events beyond reasonable control including natural disasters, cyberattacks, or government actions.

10. Modifications to Terms

GoPlugSmart reserves the right to modify these Terms at any time. Continued use of the Platform constitutes acceptance of revised Terms.

11. Severability and Entire Agreement

If any provision of these Terms is found invalid, the remaining provisions shall continue in effect.

12. Contact Information

For legal notices or questions regarding these Terms:

GoPlugSmart Technologies Private Limited

302, Girraj Apartment, Chawdi Bazar, Gwalior, Madhya Pradesh, India

Email: support@goplugsmart.com

Website: goplugsmart.com